Ice makers quit for boring reasons. A water inlet valve clogged with California scale. A frozen fill tube. A dead ejector motor. A thermistor that reads the wrong temperature and never starts a harvest. Sometimes the whole unit works fine and the water line under the house is kinked or frozen. Our visit starts with the simple stuff: water pressure, line condition, freezer temperature, then the module and its harvest cycle. We test rather than guess, explain what we found in plain words, and carry common parts for major brands as an independent shop. Hollow cubes, cloudy cubes, small cubes, no cubes at all — each points somewhere different. Call us and describe what your ice looks like. That detail helps.
Taking calls until 5:00 PM PT
Worth a look before you call — sometimes it saves you the visit.
Ice absorbs odors. Old cubes sitting for weeks pick up whatever is in the freezer. A stale filter adds its own taste. Dump the bin, wash it, replace the filter, and make a fresh batch before assuming the unit is broken.
It does. Much of California runs hard, and mineral scale builds inside inlet valves, fill tubes, and molds. Scale slows fill, shrinks cubes, and sticks them in place. Descaling and filter changes help. Sometimes a scaled valve needs replacing.
Depends on the fridge's age and what failed. A valve or module swap is routine work on a unit with years left. If the sealed system is failing too, we say so and let you weigh replacement without pressure.
Most ice makers need several hours to reach temperature and complete a first harvest. Toss the first batch or two. If the bin is still empty after a full day, call us back so we can recheck the cycle.
Yes. Undercounter and freestanding units use different controls, pumps, and drain paths than a refrigerator's built-in maker. Bring us the model number when you call us. Parts availability varies by design, and we will tell you honestly what we find.
Control boards sometimes lock up or lose their cycle position. Unplug the refrigerator for five minutes, then restore power. If nothing changes, a board or module may have taken a surge hit and will need testing.
Call us or fill out the form. Describe what you hear, smell or see. Odd noise, standing water, no heat. Have the model number handy if you can reach it.
Pick a window that fits your day. We confirm the address and ask a few questions first, so the van carries parts that commonly fail on your machine.
Our technician tests the machine, explains what failed, and lays out the repair options. Many jobs finish the same visit. Special-order parts get scheduled before we leave.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the symptoms and we'll book the visit — takes about a minute.
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