Clicking that never turns into flame is one of the most common calls we take. Usually the igniter is fouled with grease or the burner port is blocked. On electric coil and glass tops, a dead surface element or a failed switch leaves one zone cold while the rest heat fine. Gas smell with no burner running is different, so shut the valve and call for help. Richmond's foggy stretches mean sticky moisture on cooktop controls, which can make touch panels act strange. Describe which burner is failing. Reach us or submit the quote form.
Taking calls until 5:00 PM PT

We cover 94801, 94804, 94805 and 94806, plus nearby San Pablo, El Cerrito, Albany and Pinole.
Modern gas ranges need electricity for ignition and controls. After an outage, the board can lock up. Unplug the range for five minutes, then plug it back in. If burners still won't spark or the oven stays dark, the board or igniter module needs testing.
A brief whiff right at ignition can happen. A smell that lingers, or one you notice when nothing is on, is not normal. Shut the gas valve, open windows, leave, and call your gas utility first. Then call us for the repair.
The glass itself is replaced, not patched. Cracks let moisture reach the elements and wiring underneath, which causes shorts and nuisance shutoffs. We check whether the elements and limiters survived, since those often need attention at the same time.
On electric ranges, a weakening bake element or one failed leg of power slows heating badly. On gas, a tired igniter draws current but never reaches the temperature that opens the gas valve. Both are testable in one visit.
Call us and we'll give you the next open window, often same week. We route Richmond jobs with the rest of the west county run, so morning and afternoon slots move quickly. Ask us for a heads-up call before the tech leaves.
Call us or fill out the form. Describe what you hear, smell or see. Odd noise, standing water, no heat. Have the model number handy if you can reach it.
Pick a window that fits your day. We confirm the address and ask a few questions first, so the van carries parts that commonly fail on your machine.
Our technician tests the machine, explains what failed, and lays out the repair options. Many jobs finish the same visit. Special-order parts get scheduled before we leave.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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