Grit on the glasses. A film that wipes off with your thumb. Water pooled in the bottom the next morning. Santa Rosa homeowners deal with mineral-heavy water in plenty of neighborhoods, and scale collects on spray arms, filters, and the drain pump. Sometimes it is only a plugged screen. Sometimes the wash motor is failing. Check whether the soap cup empties, then tell us. We work on all major brands as an independent shop and bring common parts along. Call us or use the quote form to get on the schedule.
Taking calls until 5:00 PM PT

We cover Santa Rosa's 95401, 95403, 95404 and 95405 neighborhoods, plus Rohnert Park, Cotati and the run down toward Vallejo and Fairfield.
Hard water minerals bake onto glass during the heated dry. A rinse aid helps, and so does clearing scale from the spray arms and heater. If cloudiness stays after that, the machine may not be reaching wash temperature.
Not always. A worn drain pump impeller, a failed pump motor, or an air gap packed with debris all leave water behind. We check the sump and the hose route before touching the pump itself.
Depends on what failed. A drain pump, valve, or gasket is usually worth fixing. Rusted tub seams or a burned control board on an older unit change the math. We tell you what we find and let you decide.
Stop the machine and unplug it. Plastic that fell onto the heating element is the common cause, but a seizing motor or scorched wire connection also smells like that. Have it looked at before running another load.
Most Santa Rosa calls get a same-week window, and we often have openings sooner if a cancellation frees up a slot. Call us with your ZIP and the appliance brand. Morning and afternoon windows are both available, and we text before we head your way so you are not sitting home guessing.
Call us or fill out the form. Describe what you hear, smell or see. Odd noise, standing water, no heat. Have the model number handy if you can reach it.
Pick a window that fits your day. We confirm the address and ask a few questions first, so the van carries parts that commonly fail on your machine.
Our technician tests the machine, explains what failed, and lays out the repair options. Many jobs finish the same visit. Special-order parts get scheduled before we leave.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →